8111 Privacy Policy — How Your Data Is Collected & Protected
8111 takes the privacy of your personal information very seriously. This policy explains what data we collect, how it is used, and the steps we take to keep your information safe.
- What Information We Collect
- How We Use Your Data
- Cookies & Tracking
- Data Storage & Security
- User Rights
- Contact & Policy Updates
What Information We Collect
We collect various types of information while you use the 8111 platform. This information is essential for delivering secure services and continuously improving the platform.
Account & Identity Information
- Your name, date of birth, email address, and mobile number provided at registration.
- National ID or passport number (where verification is required).
- Bangladeshi mobile banking numbers such as bKash or Nagad (for payment processing).
Device & Technical Information
- Your device type, operating system, browser type and version.
- IP address, connection type, and approximate geographic location.
- Login timestamps, session duration, and pages visited on the platform.
Financial Transaction Information (BDT)
- Details of deposit and withdrawal amounts, timing, and methods.
- Transaction reference numbers and status details.
- We do not store full card numbers or bank account numbers.
How We Use Your Data
- To create, manage, and verify your account.
- To process payments and maintain transaction history.
- To enhance platform performance and introduce new features.
- To troubleshoot technical issues and provide customer support.
- To prevent fraud, money laundering, and unauthorised access.
- To comply with applicable laws and regulatory requirements in Bangladesh.
- To verify user age and ensure responsible gaming.
- To preserve evidence for dispute resolution and legal claims.
- To send you important platform updates and security notifications.
- To tailor content and offers to your preferences.
- To respond to customer support inquiries.
- To analyse platform usage patterns.
- To evaluate service quality and user experience.
- To identify security threats and take preventive action.
Cookies & Tracking Technologies
8111 uses cookies and similar tracking technologies on the platform. These help enhance your experience and keep the platform running smoothly.
Cookie Types
- Essential Cookies: Required to maintain login sessions and keep core platform functions running. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and settings.
- Analytics Cookies: Collects platform usage statistics to help us improve our services.
You can disable most cookies through your browser settings, though this may limit certain platform features. 8111 does not use third-party advertising trackers.
Data Storage, Security & Third Parties
Data Retention Period
8111 retains your information for as long as your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal obligations, resolve disputes, or satisfy regulatory requirements — typically up to five years from the date of closure.
Security Measures
- All sensitive data is protected with industry-standard SSL/TLS encryption.
- Payment information is stored on a separate, secure server.
- Regular security testing and vulnerability assessments are conducted.
- Employee access to user data is strictly controlled.
Sharing Information with Third Parties
8111 does not sell your personal data to third parties for commercial purposes. However, your information may be shared in the following cases:
- Payment processors (e.g. bKash, Nagad) — solely to complete transactions.
- Law enforcement agencies — in accordance with Bangladeshi law and court orders.
- Technology service providers — for platform operations only; they are not permitted to use your data independently.
- SSL/TLS Encryption
- Secure Payment Channels
- Regular Security Audits
- No Sale of Personal Data
- Restricted Staff Access
Your Rights
Every user registered on 8111 has the following rights regarding their personal data. To exercise any of these rights, please reach out to our support team.
- Right to Access: You may request to know what personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information we hold about you.
- Right to Erasure: In certain circumstances you may request that your data be deleted, though legal obligations may prevent full erasure.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
- Right to Data Portability: You may request certain information we hold about you in a structured, machine-readable format.
Rights requests are typically processed within 30 business days.
Policy Updates & Contact Us
8111 reserves the right to update this privacy policy at any time. For significant changes, we will display a notice on the platform or notify you via your registered email.
Continuing to use the platform after a revised policy takes effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
For any questions about our privacy policy, rights requests, or complaints, please don't hesitate to contact us.
Email: [email protected]
Support: [email protected]
For Further Enquiries FAQ View or Terms & Conditions Read.
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